HPB Food Repo
Since 2010, HPB has maintained a food and nutrient (F&N) database on the FOCOS IT system, supporting two public-facing e-services used by healthcare professionals, researchers, and others:
Food & Nutrient Search: Allows users to search and compare nutritional data.
Recipe Analysis Tool: Calculates nutritional values based on user-inputted recipes.
Built in 2010, these tools have UX/UI gaps and will be rebuilt with improved design aligned to HPB’s CX principles.
BACKGROUND
PROBLEM
Users lack an efficient way to collect nutritional information for research and planning purposes.
Research
KEY PAINPOINTS
01
*Cumbersome user journey e.g. too many clicks to complete action
04
Unable to export search results
02
Display issues (e.g. not mobile-friendly)
05
Inaccurate/incomplete information, e.g. data lacks transparency and users have no information on how data was obtained
03
Display issues (e.g. not mobile-friendly)
06
Types of data shown to users are not appropriately curated for function/e-service
*Unable to do comparisons of multiple food items across search results (e.g., can only compare 3 dishes at a time, andhave to be done within the same search)
If user wants to add/remove item from recipe creation flow, they have to go back to the start of recipe creation (and can only be done by clicking “Back to search” button – clicking browser’s Back button loses the entire search
